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A VIRTUAL European, Practitioner-Led, One-Day Conference & Networking Event, 20th April 2021. Already Attending? Find out more about our virtual platform here.

Learning Lessons From Times Of Rapid Change, Crisis & Uncertainty For Engaging, Strategic & Connected Internal Communications: Future-Proofed Comms Strategies To Drive Employee Engagement & Real Business Performance, Proactively Plan For Crisis & Change, Transform Digital Communications, Connect Remote Workers, Perfect Measurement-Focused, Multi-Channel Strategies, Establish Supportive Workplace Cultures, Win Leadership Buy-In & Cement IC As A Mission-Critical, Strategic Function

A European, Practitioner-Led, One-Day Conference & Networking Event, 20th April 2021, Virtual Only.

34 Cross-Sector Internal Communication Experts Share Lessons Learnt On Employee-Centred Communications During Unprecedented Change, Crisis & Digital Transformation To Boost Engagement & Productivity


  1. High-Performance & Impactful Engagement Strategies: Creative, outside-the-box and budget-friendly tactics to engage
    and inspire
  2. Proactive Crisis Comms, Lessons Learned & Future Innovations: In a post-COVID19 world, ensure watertight, robust crisis strategies to prepare your business for every eventuality
  3. Boost Remote Worker Engagement & Productivity: Reach, motivate and engage every remote employee and connect them to the wider organisation
  4. Measure The Strategic Value Of IC, Break Down Corporate Barriers, Win Executive Buy-In: Measure your true impact on the
    bottom line and on corporate KPIs to guarantee your seat at the top table
  5. Refine Your Multi-Channel Strategy: Prioritise the most effective tools and channels to optimise reach, impact and engagement
  6. Avoid Change Fatigue During Times Of Disruption: Change comms to maintain employee centricity during uncertainty
  7. Cultivate Positive Cultures, Employee Connection & Wellbeing: Foster a caring, collaborative and supportive culture
  8. Engaging Content & Leadership Comms: Creative and personable content and messaging to connect leaders with your workforce
  9. Cutting-Edge Digital Tools, Tech & Social Media: Overcome internal resistance to digital transformation and embed innovative and effective comms strategies

Attend The Internal Communications European Conference Virtually, It's Easy!

Inspiring Speakers - Listen to market-leading, brand-side speakers as they share their hard-won insights and experiences with hot topic presentations and panels

Connect & Network - Networking is easy with the use of our discussion board, direct messaging facility, meeting request buttons, live polling and social media feed. Have your say and meet the other attendees

Live Chat - Pose your own questions and comment via the live chat function and interact with other delegates and speakers in real time

Virtual Roundtables & Peer Discussions - There will be breakout discussions during the day to discuss specific areas of interest with like-minded attendees to tailor your experience

Virtual Exhibition - Explore the 'virtual exhibition stands' and speak directly to our carefully-chosen exhibitors to help you tackle your business challenges directly

Virtual Face-To-Face Meetings - Start a conversation with fellow delegates or exhibitors and discuss your individual needs and challenges one-to-one

Go Virtual - It’s Easy! All you need is good internet access and a password which we will provide. Presentations and panels are live, and you can type in questions, take part in live polling and also comment on the social feed. For any breakout discussions, it’s just a normal zoom call. You can also direct message or request a meeting with attendees. Sessions will be recorded and will be available as on-demand content after the event.

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Can You Help Internal Communication Professionals Drive Employee Engagement & Real Business Impact?

For more information on how to get involved, please call +44 (0)20 3479 2299 or email

Hear What Previous Sponsors Have To Say:

‘Great topic and audience. It's a must go conference!' 


‘Venue was good…food was good…content excellent. Overall a positive experience. Good delegate list with a number of interesting discussions.’

top banana

‘Delightful organiser. Well organised. Great venue. Good food. Valid, relevant audience.’

PLUS! What's New At The Internal Communications Europe Conference?

  1. Brand New Speaker Line-Up! Including Boeing, IKEA, Total, L'Oréal, KLM Royal Dutch Airline, FedEx & Many More!
  2. Interactive Networking Opportunities: Panel Discussions, Q&As & Informal Peer-To-Peer Breakout Discussions: A) Offline Workers B) Stakeholder Communications C) IC On A Budget D) The Relationship Between IC & Mid-Level Management E) Leadership Communications That Make A Real Difference – What The Evidence Shows Us Works
  3. NEW! Crisis Comms Advisory Panel
  4. One Day Only: Focusing On The Hottest Topics Internal Communications Professionals Told Us They Wanted To Hear About Over Extensive Telephone Research
  5. 2nd Annual European Conference!

34 In-House Internal Communications Directors Tackle Your Toughest Challenges In 1 Day: Employee Engagement & Experience • Crisis Communications • Remote Connections • Digital Tools, Tech & Social • Channel Mix • The Strategic Role Of IC • Communicating Change • Culture, Health & Wellbeing • Measurement • Content & Storytelling • Leadership Authenticity • Lessons Learnt & Future Trends Of IC 

Learning Lessons From Times Of Rapid Change, Crisis & Uncertainty For Engaging, Strategic & Connected Internal Communications: Future-Proofed Comms Strategies To Drive Employee Engagement & Real Business Performance, Proactively Plan For Crisis & Change, Transform Digital Communications, Connect Remote Workers, Perfect Measurement-Focused, Multi-Channel Strategies, Establish Supportive Workplace Cultures, Win Leadership Buy-In & Cement IC As A Mission-Critical, Strategic Function

A European, Practitioner-Led, One-Day Conference & Networking Event, 20th April 2021, Virtually.

08.30 UK TIME - Registration & Informal Networking

09.00 GIC Welcome, Interactive Voting Introduction & Morning Co-Chair’s Opening Remark

Ariella Yaari, Head of Communications, Israel, Phillip Morris International

Christine Drud von Haffner, Director Internal Communications, Corporate Communications, Pandora


09.10 Deliver High-Impact Engagement Strategies Which Foster Belonging & Drive Business Performance

Bessie Kokalis-Pescio, Global Head of Internal Communications, Philip Morris International


09.30 Evaluate Your Crisis Communications Strategy & Performance & Proactively Plan To Tackle Every Element Of A Crisis

Bastiaan Verweij, Director of Internal Communications & Project Management, KLM Royal Dutch Airlines

Ricardo Martin, Director, Communications - Digital Dialogue, Media & Analyst Relations, ABB Ability™– Digital ABB

Edel Clancy, Director of Communications & Corporate Affairs, Musgrave Group

Tim Rutter, Head of UK Internal Communications, Tata Steel Europe

Marielle Harsveldt, Global Head of Internal Communications, Aegon


10.00  Interactive Comms & Robust Tech Infrastructure To Engage Home & Remote Workers, Maintain High Productivity & Connect The Workforce

  • Channels and comms to reach, motivate and engage every remote employee and connect them to the wider business
  • Internal comms frameworks to support a strong company culture and keep up with the mental health, wellbeing and engagement levels of remote workers
  • The perfect set up: combine the right technologies, internal comms and engagement tactics to ensure home working is as productive as the office
  • Without face-to-face interaction, which tools are needed to guide and support line managers and ensure employees meet their own individual performance targets?

Laura Villaescusa, Global Head of Employee Communications, LafargeHolcim

10.20 Morning Refreshment Break With Informal Networking


10.50 Discover The Latest, Cutting-Edge Tools, Tech & Social Media To Maintain High Engagement With Innovative Digital Communication

  • Workplace, Yammer, Zoom, Skype… assess available tools to determine which are right for your business
  • Communicate the benefits of new tech to your workforce to overcome resistance when launching new systems
  • Explore the latest emerging tech revolutionising the digital workplace and evaluate its impact on engagement and corporate performance

Guilherme Santana, Head of Digital Transformation, Change Management & Communications, DHL Supply Chain

Communication That Makes A Real Difference

11.10 Communication That Makes A Real Difference – What The Evidence Shows Us Works

  • Five key insights for organisations looking to improve internal communications, based on new research with almost 1 million employees throughout 2020
  • The power of involving employees in your business strategy to drive engagement
  • How to unlock employee trust through best-practice senior leader engagement methods
  • Bringing research data to life with case study examples from FTSE 100 organisations

Paul Jones, Role: Client Solutions Director, Karian and Box


11.30 Refine & Perfect Your Multi-Channel Comms Strategy & Understand The Needs Of Different Employees To Optimise Engagement & Productivity

Tim Rutter, Head of UK Internal Communications, Tata Steel Europe


11.50 Communicate, Orchestrate, Reward, Repeat

  • How do world-class brands like Davita, Shell, Ulta & Avis do it?
  • Successful internal communication requires a high adoption of your chosen platform
  • It’s a straight-forward premise, but one that can be an elusive objective

In this session, learn how communication ends are achieved through the means of what we call Workforce Orchestration® 

Tim Wheeler, VP Sales, Europe, WorkJam


12.10 Break Down Corporate Barriers & Position Internal Communications As A Vital, Strategic Business Function

Marielle Harsveldt, Global Head of Internal Communications, Aegon

Tina Hentley, Head of Communications, Special Projects & Change Management, Total

Simona Radu, Head of Communications Excellence, Schneider Electric

Birgit Ziesche, Corporate Vice President Henkel Internal Communications, Henkel

12.40 Lunch For Delegates, Speakers & Partners

13.40 Afternoon Co-Chairs’ Opening Remarks

Guy Britt, Global Head of Co-Worker Communication, IKEA Group


13.50 Join A Discussion With Your Peers

A) Offline Workers

Helen McCarthy-Deeks, Internal Communications Manager Europe, FedEx Express Europe

B) The Relationship Between IC & Mid-Level Management

Johnny Lyons, Senior Communications Manager - Transformation, Bank of Ireland

C) Communications That Make A Real Difference – What The Evidence Shows Us Works

Paul Jones, Client Solutions Director, Karian and Box


14.10 Avoid Change Fatigue During Times Of Disruption & Boost Employee Buy-In With Streamlined, Effective Change Communication Strategies

Lynette Jackson, Head of Communications (Smart Infrastructure), Siemens


14.30 The Role Of Internal Comms In Cultivating A Culture Of Care, Compassion & Open Conversation To Support Wellbeing & Drive Employee Connection Across The Entire Business During Uncertainty & Change

Lena Tsvetinskaya, Diversity, Culture & Engagement Director, PepsiCo Europe

Elisabeth Hesse, Director Internal Relations, Events & Sponsoring, METRO AG

15.20 Afternoon Refreshment Break With Informal Networking

Using Technology To Advance Gender Equality

15.45 Using technology to advance gender equality... in a way that’s never been done before.

Technology presents us with new opportunities to create more inclusive workplaces by connecting people with knowledge and tools to empower them. Join iSaw founder, Nancy Speidel to discover how they're using intranet technology to move the dial on gender equality and advance women in business in novel ways.

Nancy Speidel, Co-founder and CEO, iSaw (International Smart Advancing Women)

Matthew Boyd, Product Evangelist, Unily


16.00 Discover Effective Measurement Techniques To Determine The True Results Of Internal Communication & Assess What Really Works

Simona Radu, Head of Communications Excellence, Schneider Electric


16.20 Next-Level, Creative Content Strategies To Promote An Employee-Centric Culture, Connect With Your Workforce & Promote Engagement

Sara Martinotti, Head of Group Internal Communication, Ferrero Group


16.40 Motivate Leaders To Be The Centre Of Communications & Get In Front Of Employees To Drive Engagement & Pride In The Business


17.00 Implement Lessons Learned & Keep Up With The Latest Trends & Innovations In Internal Communications For 2021 & Beyond

Alexiana Cirier, Head of Communication & Employee Engagement, AXA International & New Markets

Ivano Ferioli, Head of Internal Communication Channels & Social Collaboration, Enel Group

Tino Fritsch, Head of Communications, thyssenkrupp

17.30 Afternoon Co-Chairs’ Closing Remarks & Official Close Of Conference

Sponsored By


Engage & Inspire, Boost Bottom-Line Results & Add Business Value With Strategic, Authentic & Empowering Internal Communications: Boost Employee Experience & Productivity & Prove The Strategic Impact Of Internal Communications With The Latest Digital Tools & Fresh, Innovative Measurement-Focused Strategies That Empower Leaders, Secure Senior Buy-In & Drive Successful Culture Change & Multi-Channel Comms.

A VIRTUAL Practitioner-Led, One-Day Conference & Networking Event, 22nd June. Follow @CommsConf

36 In-House Internal Communications Directors Tackle Your Toughest Challenges In 1 Day: Engagement & Change • The Strategic Role Of IC • Digital Tools & Trends • Measurement • Empower Leaders • Culture Change • Audience-Led Channel Mix • Achieving Buy-In •  Dispersed Workforces • Content & Messaging • Future Of Internal Comms

Position Internal Communications As An Essential Business Function With The Right Tech & Social Media Platform Mix, Fresh Content & Engagement Strategies & Clearly Measured Results That Generate Buy-In & Authentic Leadership Comms For Boosted Employee Engagement Across The Entire Workforce. Download The Brochure Here >>

  1. Drive Engagement, Productivity & Employee Experience: Innovative, attention-grabbing internal communications to inspire employees in the face of ongoing change
  2. Prove The Strategic Power Of Internal Comms! Gain trusted advisor status and position IC as an integral function within the business which drives strategic direction
  3. What’s The Latest Tech & Digital Tools To Invest In? Discover the newest digital and social media platforms on the market to keep your communications on point
  4. Measure Results & Secure Buy-In: Next-level measurement strategies which truly capture successes for ongoing investment and support from above
  5. Leaders – Your Best Communicators! Develop a close working relationship with leaders and inspire them to become authentic communicators for messages that are driven from the top
  6. Effective Internal Comms For Successful Culture Change: Work towards an open, empowered culture across your organisation that embraces change
  7. Tailor An Optimal Channel Mix: Get to grips with your audience demographics and determine the best channel mix for engaging, multichannel communications
  8. Engage The Hard-To-Reach Overcome Barriers: Whether it’s deskless workers or different time zones, bridge gaps with fresh strategies for reaching and engaging multiple workforces
  9. Excite Employees With Impactful Content: Captivating video, podcast and storytelling strategies that strike the right tone and are impossible to scroll past
  10. What Does The Future Hold For Internal Comms? Keep pace with today’s changing environment and understand key trends for 2020 and beyond for future-proofed internal communication strategies

Our Previous Delegate Testimonials Speak For Themselves:

'Sharing varied, practical insight to improve your internal comms and engagement strategy – inspiring ideas.'

'A good mix of industry sectors represented and a great set of informative speakers.'

'A fantastic place to get ideas and see what has worked in other places.' 

'Very useful insights and best practice from different companies. Great for networking and developing new ideas.'

Global Insight Conferences is a rapidly-expanding and highly entrepreneurial conference company.  We only employ individuals who are passionate about conferences, passionate about their personal growth and performance and passionate about being the best.  Please send your CV with a covering letter to